testimonials - morocco travel trip advisor testamonials of travel exploration guests

Testimonials - Morocco Travel Trip Advisor Testamonials of Travel Exploration Guests

Outstanding Morocco Private Tour, From Marrakech to the Desert Review

I am a hospital quality management professional so details and quality service delivery are elements that matter a great deal to me. That said; I want to talk about Travel Explorations Morocco. My wife and I travelled to Morocco for 13 days. It was an outstanding experience that we will forever remember because of the hard work Alecia Cohen put into arranging our customized private tour. I handled all the arrangements with Alecia. She provided the best response to the email solicitation I sent to several tour companies. We had many email exchanges late at night and phone conversations to work out trip details. Her speedy responses to questions were beyond my expectations. She shared information and made recommendations that made the trip go incredibly smooth. I have travelled a great deal and never have I worked with a travel agent or tour operator as professional and customer service focused as Alecia. She missed PERFECTION due to too many inaccuracies in the printed itinerary she provided. The document talked about things we would experience or see that were not possible or scheduled to happen. For example, it talked up our visiting a “Thursday” village market in spite of us passing through the designated village on Tuesday. According to our driver, the market wasn’t even held on Thursdays in that village. In another case, while visiting a Berber village, we were to “partake in a cooking lesson of how to make traditional bread and a tajine.” Lunch was to include a “traditional meal of fresh baked bread with spices and a chicken and vegetable tajine …” There was no cooking lesson or tajine, only couscous for lunch. Nonetheless, our time with the family was outstanding. They were so welcoming and charming that we felt right at home. We just loved the time we spent with them.??Because there might be other itinerary discrepancies, I reviewed the day’s plans with our driver each morning, which resulted in identifying other discrepancies. Thankfully, none of the discrepancies were critical. Hopefully, Alecia will pay more attention to the accuracy of what she spells out in the itinerary. Would I do another Morocco tour with Alecia, absolutely—whose is perfect!The accommodations Alecia arranged were OUTSTANDING. She understood what I expected and delivered to our 110% satisfaction. Another critical element she delivered on to our complete satisfaction was the driver. Youssef Ashoul was our driver; he was charming, funny, spoke English very well (we are Americans); very knowledgeable about Morocco, and performed very well behind the wheel. We felt safe in his hands.In conclusion, I recommend without hesitation Travel Explorations Morocco for your Moroccan experience.

Review by David Arthur & Nancy Hoffart – Lebanon – on 10/25/2016
Morocco Travel | Marrackech Travel | Ouarzazate Travel | Casablanca Travel | Customized Morocco Tour | Imperial Cities Tour | Absolute Morocco Tour
Sahara Desert Tour | Ouarzazate Kasbahs & Berber Village Tour
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